Privacy Policy

Last Updated: August 14, 2026

Welcome to BioteamOR, operated by M & KM LLC dba BioteamOR (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you provide when visiting www.bioteamor.com (the “Website”), requesting information, scheduling services, or communicating with our team.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our Website and related communications.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Submit a contact, callback, or service request form
  • Request a quote or information about our services
  • Schedule or inquire about biohazard cleanup or related services
  • Call, email, or otherwise communicate with us
  • Opt in to receive text messages
  • Request customer support

Information we collect may include:

  • First and last name
  • Email address
  • Phone or mobile phone number
  • Property or service address
  • Company or organization name
  • Information about the requested service
  • Details you voluntarily provide in messages or form submissions
  • Other information necessary to respond to your request or provide services

Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

  • IP address
  • Browser and device information
  • Operating system
  • Referring website
  • Pages viewed
  • Links or buttons clicked
  • Approximate geographic information
  • Date and time of Website activity

This information may be used to operate, secure, analyze, and improve the Website.

Cookies and Similar Technologies

Our Website may use cookies and similar technologies to maintain Website functionality, understand how visitors interact with the Website, measure performance, and support advertising or analytics services where applicable.

You may adjust your browser settings to limit or disable cookies. Some Website features may not function properly if cookies are disabled.

2. How We Use Your Information

We may use information collected through the Website to:

  • Respond to questions and service inquiries
  • Provide estimates, pricing information, and requested information
  • Schedule appointments or services
  • Communicate regarding active or potential service requests
  • Send confirmations, updates, and other administrative communications
  • Provide customer support
  • Process and administer services
  • Improve our Website, services, and customer experience
  • Protect against fraudulent or unauthorized activity
  • Comply with applicable legal or regulatory requirements
  • Maintain business and service records

3. Sharing of Information

We may share information with service providers and vendors that assist us in operating our Website, communicating with customers, providing services, processing information, maintaining business systems, or complying with applicable legal requirements.

These providers may include Website hosting companies, communications providers, software platforms, phone carriers, analytics providers, and other vendors necessary to operate our business.

We may also disclose information when reasonably necessary to comply with applicable law, respond to legal or governmental requests, protect our rights or property, prevent fraud or misuse, or protect the safety of our customers, employees, or others.

4. Mobile Information and Text Messaging Privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. M & KM LLC dba BioteamOR We respect your privacy. We use information you provide to send and respond to your mobile messages. This includes sharing it with platform providers, phone companies, and other vendors who help us deliver messages. We won’t share mobile information with third parties for marketing. Text messaging originator opt-in data and consent are exempt from this. We may disclose information to satisfy legal, regulatory, or governmental requests, avoid liability, or protect our rights or property. This policy applies to your use of the Text Message Service and doesn’t modify our general Privacy Policy, which may govern our relationship with you in other contexts.

5. SMS Communications

M & KM LLC dba BioteamOR may communicate with consumer and commercial customers by text message regarding scheduling, pricing, requested information, and services offered through www.bioteamor.com.

Participation in text messaging is voluntary. Message frequency may vary depending on your interactions with us and the services you request. Message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of text communications at any time by replying STOP. You may request assistance by replying HELP.

Consent to receive text messages is not a condition of purchasing services.

6. Third-Party Websites

Our Website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no Internet transmission, electronic storage system, or communications platform can be guaranteed to be completely secure.

8. Retention of Information

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and accomplish the purposes described in this Privacy Policy.

Information may be deleted or anonymized when it is no longer reasonably required.

9. Children’s Privacy

Our Website and services are not directed toward children under 13 years of age, and we do not knowingly collect personal information directly from children under 13 through the Website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Your Privacy Choices

Depending on applicable law and the circumstances of your request, you may have the ability to:

  • Request information about personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of marketing or promotional communications
  • Opt out of SMS communications by replying STOP

Certain information may need to be retained for legal, regulatory, contractual, security, or legitimate business purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, Website, technology, services, or applicable requirements.

When changes are made, the “Last Updated” date at the top of this page will be revised.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy or our privacy practices, please contact:

M & KM LLC dba BioteamOR
Website: www.bioteamor.com
Phone: (503) 461-4083
Email: [EMAIL ADDRESS] Mailing Address:

301 E Main Street, Suite 3
Silverton, OR 97381

By using our Website, you acknowledge that you have read and understood this Privacy Policy.